Q?
My two-way radio is getting static. What should I do?
A.
Answer:
Typically this means you have an issue with the antenna system. Bring it down to us and we can test it. A bad antenna, radio connector or pinched coax can cause this symptom.Q?
My internet is not working (if telephone, not able to dial out). What should I do?
A.
Answer:
1) Power cycle your computer and router if you have one present. Check for internet.
2) For the telephone and internet, power cycle the phone adapter for 30 seconds. Check for internet.
3) In any instance, please call Bullitt Communications at 406-756-4638 or open a support ticket on our billing portal to let us know that you are having problems.Q?
I am getting many email bounces/rejections on my bullittmail.com email account
A.
You may have been HACKED! Many times when you use your email address and email password to log into other online accounts, those accounts become hacked and then, guess what? They have access into your email account. They can read your email and send email from your account as spam. This has happened several times to our customers and it can happen to you! To minimize your risk of being hacked consider the following safeguards:
- Use complex passwords. Use capitalized and non-capitalized letters, numbers and symbols.
- Use a different password for each account that you use. I have tried and like, but don’t use www.dashlane.com (hypocritical huh?). It works across different operating systems and is very intuitive. Also check out www.lastpass.com.
- Don’t use your email password to log into other sites; ESPECIALLY those that use your email address as your username.
- Consider changing your passwords frequently. Dashlane helps with this too.
- If all else fails, give us a call and ask us if we can help you!
